Supported Replication Combinations & File Types in Nintex Drawloop Document Generation

Use the table below to identify which replication combinations you can use in your template file.

Row Word, PowerPoint, Excel
Table Word, PowerPoint
Section Word
Table + Row Word, PowerPoint
Section + Row Word
Section + Table Word
Section + Section Word
Section + Table + Row Word
Section + Section + Row Word
Section + Section + Table Word
Section + Section + Section Word

Font Issues in Nintex Drawloop Document Generation

Nintex Drawloop Document Generation supports most fonts. If you are generating a document and the font is not being maintained try the solution below:

  1. Open your document in Microsoft Word
  2. Navigate to ‘Tools’ then navigate to ‘Options’
  3. Select ‘Word Options’
  4. Click the ‘Save’ tab
  5. Ensure the ‘Embed fonts in the file’ checkbox is check-marked

If the solution above does not resolve the issue, it may be due to restrictions that are set by the font provider. This typically occurs if the font is licensed. In this case, we recommend reaching out to Nintex Support for additional assistance and possible workarounds.

Migrate DocGen Packages with Button Clicks

What Is It?

The migration wizard makes the administration process so damn easy in Nintex Drawloop Document Generation. It allows DocGen Admins to quickly and easily migrate existing DocGen Packages from one Salesforce org to another with just a few clicks of a button.


  1. Easily migrate DocGen Packages from one org to another. Sandbox, Production, Development, Demo… No relationship between orgs is necessary.
  2. Less chance of errors. You don’t have to worry about forgetting to configure Advanced Optional Documents. Everything configured in the DocGen Package is recreated in the destination org.
  3. Receive a warning for any custom Salesforce reports or custom fields referenced in your DocGen Package that aren’t created in the destination org.
  4. As a partner, create standardized DocGen Packages in your demo org that you typically create for customers. Now you can migrate those DocGen Packages to your clients orgs, make a few tweaks, and you’re done!


Custom fields, Salesforce reports, Salesforce email templates, and other Salesforce configurations are not migrated. You will need to re-associate org-wide emails, form field defaults, and email templates once migration is completed.


1. Navigate to the DocGen Package tab.

2. From the list view, check-mark the DocGen Packages you would like to migrate.

3. Click the ‘Migrate DocGen Packages’ button.

4. Under the ‘Destination Salesforce Organization’ section, select Production Login or Sandbox Login.

5. A pop-up window will appear to log into the destination org, enter your credentials to the Salesforce org you would like to migrate the DocGen Packages into. Click the ‘Log In’ button.

6. You’ll be taken back to Salesforce after entering your credentials. Ensure the log in user is correct. Then, click ‘Next’.

7. Next, select the location you’d like to store the template files in. Also, review the Migration Warnings section for any issues. Once complete, click the ‘Migrate’ button.

8. The migration of your DocGen Packages will begin processing.

9. Once the migration process is complete you’ll receive a confirmation email.

Configure Advanced Optional Documents with Multiple Criteria

Use Case:

You’d like to configure a file to only be included in the document generation process if multiple criteria are met. For our example use case, we will only want to include the template file if the Client Type field value is ‘Prospect’ and the Industry field value is ‘Banking’.


1.  Navigate to your DocGen Package.
2.  Click the gear icon for the template file you’d like to add the advanced optional document filter on.

3.  Set the Inclusion Type drop-down menu to ‘advanced’.

4.  Additional fields will appear. Copy and paste the appropriate tags in the Data Field. Do not include a space between tags. For our example, we entered ‘<<Account_Type>><<Account_Industry>>’.

5.  Next, enter the values the tags need to populate in order to include the document. For our example, we entered ‘ProspectBanking’.

6.  Click the ‘ok’ button.

7.  Click the ‘Save’ button.

FAQ: Scheduled Report DocGen Packages

Which timezone is used?

When scheduling your Report DocGen Package, the timezone used is the timezone set for the browser of the person who clicks the “Activate” button.

Who is the Generated By user?

The user who clicks the ‘Authorize Nintex DocGen’ button in the DocGen Admin tab will be listed as the Generated By user.

Who receives the error email notifications?

Error email notification goes to the user who clicked the ‘Authorize Nintex DocGen’ button in the DocGen Admin tab.

Use SMTP Email for Chatter Free Licenses

Since Chatter free licenses do not have access to the Contact object, they are unable to send Salesforce emails. However, Chatter free licenses do have access to custom objects. If you are trying to generate a document from a custom object and send to a Contact’s email address, use the SMTP delivery option rather than the Email delivery option.

How to Configure Salesforce Report Date Filters in DocGen Packages

Rather than using “pv0=” to set a Salesforce report filter dynamically with Nintex Drawloop Dcoument Generation, you will need to use  &quarter_q=custom which will set the date range of the report to custom. You will then need to use&coldt_s=01/01/2018  and &coldt_e=01/02/2018 to set the start and end date of the Salesforce report filter.